---
title: Checkout
description: Streamlined purchasing experience in WooNooW
date: 2024-01-31
---

## Overview

The checkout process includes:

1. **Cart Review** - Verify items before checkout
2. **Customer Information** - Billing and shipping details
3. **Payment Method** - Select how to pay
4. **Order Confirmation** - Complete the purchase

---

## Checkout Flow

### Step 1: Cart

Before checkout, customers review their cart:
- Product list with images
- Quantity adjustments
- Remove items
- Apply coupon codes
- See subtotal, shipping, and total

### Step 2: Customer Details

Customers provide:
- **Email address**
- **Billing information**
- **Shipping address** (if different from billing)

> **Note**: Logged-in customers have their details pre-filled.

### Step 3: Shipping Method

If physical products are in the cart:
- Available shipping methods are shown
- Shipping cost is calculated
- Customer selects preferred method

### Step 4: Payment

Customers choose their payment method:
- Credit/Debit Card (Stripe, PayPal, etc.)
- Bank Transfer
- Cash on Delivery
- Other configured gateways

### Step 5: Place Order

After reviewing everything:
- Click "Place Order"
- Payment is processed
- Confirmation page is shown
- Email receipt is sent

---

## Features

### Guest Checkout

Allow customers to checkout without creating an account.
Configure in **WooCommerce → Settings → Accounts & Privacy**.

### Coupon Codes

Customers can apply discount codes:
1. Enter code in the coupon field
2. Click "Apply"
3. Discount is reflected in total

### Order Notes

Optional field for customers to add special instructions.

---

## Payment Gateways

### Supported Gateways

WooNooW supports all WooCommerce payment gateways:

| Gateway | Type |
|---------|------|
| Bank Transfer (BACS) | Manual |
| Check Payments | Manual |
| Cash on Delivery | Manual |
| PayPal | Card / PayPal |
| Stripe | Card |
| Square | Card |

### Configuring Gateways

1. Go to **WooNooW → Settings → Payments**
2. Enable desired payment methods
3. Configure API keys and settings
4. Test with sandbox/test mode first

---

## After Checkout

### Order Confirmation Page

Shows:
- Order number
- Order summary
- Next steps

### Confirmation Email

Automatically sent to customer with:
- Order details
- Payment confirmation
- Shipping information (if applicable)

---

## Troubleshooting

### "Place Order" Button Not Working

1. Check all required fields are filled
2. Verify payment gateway is properly configured
3. Check browser console for JavaScript errors

### Payment Declined

1. Customer should verify card details
2. Check payment gateway dashboard for error details
3. Ensure correct API keys are configured

### Shipping Not Showing

1. Verify shipping zones are configured in WooCommerce
2. Check if products have weight/dimensions set
3. Confirm customer's address is in a configured zone
