docs: add missing configuration pages and remove redundant H1 headers
This commit is contained in:
33
contents/docs/store/customers/index.mdx
Normal file
33
contents/docs/store/customers/index.mdx
Normal file
@@ -0,0 +1,33 @@
|
||||
---
|
||||
title: Customers
|
||||
description: VIP classification and metrics.
|
||||
---
|
||||
|
||||
|
||||
|
||||
Know who buys from you.
|
||||
|
||||
## Customer Overview
|
||||
Navigate to **Store > Customers** to view your customer database. The table provides a quick view of:
|
||||
- **Name & Email**: Contact details.
|
||||
- **Total Spend**: Lifetime value of the customer.
|
||||
- **Orders**: Number of orders placed.
|
||||
- **Last Seen**: Date of last activity.
|
||||
|
||||
## VIP Classification
|
||||
WooNooW automatically tags customers based on their spending habits to help you identify high-value clients.
|
||||
|
||||
### Tiers
|
||||
- **VIP**: Customers whose total spend exceeds the VIP threshold (configurable in Settings). These are your top 1% or 5% of customers.
|
||||
- **Recurring**: Customers who have placed more than one order but haven't reached VIP status yet.
|
||||
- **New**: Customers with only a single purchase.
|
||||
- **At Risk**: High-value customers who haven't purchased in a long time (e.g., > 90 days).
|
||||
|
||||
## Actions
|
||||
Click on a customer to view their detailed profile, including:
|
||||
- **Order History**: Full list of past purchases.
|
||||
- **Notes**: Private admin notes about the customer.
|
||||
- **Edit Details**: Update shipping/billing addresses manually.
|
||||
|
||||
### Segmentation
|
||||
You can use these classifications to segment your [Newsletter](/docs/marketing/newsletter) campaigns. For example, send a special "Thank You" coupon exclusively to your **VIP** segment.
|
||||
Reference in New Issue
Block a user