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WooNooW/AFFILIATE_MODULE_REPORT.md

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Affiliate Module - Implementation Report

Document Version: 1.0 Date: 2026-05-31 Module: WooNooW Affiliate Program

Table of Contents

  1. Implementation Summary
  2. Backend (PHP)
  3. Admin SPA
  4. Customer SPA
  5. Gaps & Defects
  6. Opportunities

Implementation Summary

Area Status Coverage Production Ready
Referral Tracking Working (Main Path) ~90% ⚠️
Order Lifecycle Partial ~70% ⚠️
Backend API Partial ~70% ⚠️
Customer Dashboard Partial ~60% ⚠️
Admin SPA Partial ~50% ⚠️
Email Notifications Partial ~50% ⚠️
Payout System Placeholder 0% ❌

Overall Assessment: Foundation is solid with clean architecture. Referral tracking works for standard page-load checkout flows, but still needs hardening for block-based checkout and dynamic URL handling. Payout system is the critical gap preventing production use.

What Works Well

  • Clean separation of concerns — Module bootstrap, tracking, lifecycle, settings are distinct files
  • Multiple checkout hooks — Works with legacy checkout and admin order creation
  • Order lifecycle handling — Refunds/cancellations properly reject referrals with clawback
  • Customer dashboard — Functional with proper currency formatting
  • Admin order integration — Shows affiliate attribution in order details

What's Working (Main Path)

  • Cookie-based referral tracking on standard page loads
  • Affiliate application and approval flow
  • Commission calculation on order completion
  • Auto-approval via Action Scheduler after holding period
  • Order refund/cancellation → referral rejection with clawback

What's Still Needs Hardening

  • Block checkout compatibility — Cookie capture relies on init hook; may miss AJAX-based checkout flows
  • Dynamic referral link — Current implementation assumes /shop path; needs site-config-aware URL generation
  • Edge case handling — Invalid referral codes, expired cookies, cross-device attribution not fully tested

What's Missing for Production

  1. Payout workflow — Cannot pay affiliates (blocking)
  2. Per-affiliate commission override — No custom rates (high priority)
  3. Self-referral override — No admin whitelist (high priority)
  4. Referral detail transparency — Customer can't see order details (medium)

Backend (PHP)

Files Implemented

File Path Purpose
AffiliateModule.php /includes/Modules/Affiliate/ Bootstrap & initialization
AffiliateManager.php /includes/Modules/Affiliate/ Database table creation
AffiliateTracker.php /includes/Modules/Affiliate/ Referral tracking & cookie handling
AffiliateLifecycle.php /includes/Modules/Affiliate/ Order status/cancellation handling
AffiliateSettings.php /includes/Modules/Affiliate/ Module settings schema
AffiliateAdminController.php /includes/Api/Controllers/ Admin API endpoints
AffiliateCustomerController.php /includes/Api/Controllers/ Customer API endpoints

Database Tables

wp_woonoow_affiliates

Column Type Notes
id bigint Primary key
user_id bigint Links to WP users
referral_code varchar(50) Unique affiliate code
coupon_id bigint Optional WC coupon link
commission_rate decimal(10,2) Percentage
status varchar(20) pending/active/rejected
total_referrals int Counter
total_earnings decimal(19,4) Accumulated earnings
paid_earnings decimal(19,4) Paid out amount
created_at datetime
updated_at datetime Auto-update

wp_woonoow_referrals

Column Type Notes
id bigint Primary key
affiliate_id bigint FK to affiliates
order_id bigint WooCommerce order
customer_id bigint Customer user ID
commission_amount decimal(19,4) Calculated commission
currency varchar(10) Default USD
status varchar(20) pending/approved/rejected
cancelled_reason varchar(50) WHY rejected
cancelled_at datetime When cancelled
created_at datetime
approved_at datetime When approved
paid_at datetime When paid

wp_woonoow_affiliate_payouts

Column Type Notes
id bigint Primary key
affiliate_id bigint FK
amount decimal(19,4)
currency varchar(10)
method varchar(50) Payment method
status varchar(20) pending/completed
notes text
created_at datetime
completed_at datetime

API Endpoints

Admin Endpoints (/woonoow/v1/admin/affiliates)

Method Endpoint Function Implemented
GET / get_affiliates() ✅
POST /(?P<id>\d+)/approve approve_affiliate() ✅
GET /referrals get_referrals() ✅
POST /payouts create_payout() ✅

Customer Endpoints (/woonoow/v1/account/affiliate)

Method Endpoint Function Implemented
GET / get_dashboard() ✅
POST /apply apply_affiliate() ✅
GET /referrals get_referrals() ✅

Hooks & Tracking

Hook Handler Status Notes
init capture_referral_link() ✅ Captures ?ref= from URL
woocommerce_checkout_order_processed record_referral() ✅ Legacy checkout
woocommerce_store_api_checkout_order_processed record_referral_block() ✅ Block checkout (WC 8.3+)
woocommerce_new_order record_referral_new_order() ✅ Universal fallback
woocommerce_process_shop_order_meta record_referral_admin() ✅ Admin order creation
woocommerce_order_status_refunded handle_order_cancelled() ✅
woocommerce_order_status_cancelled handle_order_cancelled() ✅
woocommerce_order_status_failed handle_order_cancelled() ✅
before_delete_post handle_order_deleted() ✅
woocommerce_delete_order handle_order_deleted() ✅

Tracking Coverage: All WooCommerce order creation paths are hooked. Cookie capture works on standard page loads.

Email Notifications

Event ID Template Status
affiliate_application_received Staff notification ✅
affiliate_application_approved Customer welcome ✅
affiliate_new_referral Commission earned ✅

Admin SPA

Routes

Route Component Implemented
/marketing/affiliates AffiliatesLayout ✅
/marketing/affiliates/list AffiliatesList ✅
/marketing/affiliates/referrals AffiliatesReferrals ✅
/marketing/affiliates/payouts AffiliatesPayouts ⚠️ Placeholder

Features Implemented

AffiliatesList

  • Search by referral code
  • Display table: User ID, Code, Rate, Status, Earnings, Actions
  • Approve button for pending affiliates
  • Status badges (color-coded)

AffiliatesReferrals

  • Display all referrals table
  • Columns: ID, Affiliate ID, Order ID, Status, Date, Commission
  • Status badges

AffiliatesPayouts

  • NOT IMPLEMENTED - Shows "coming soon" placeholder

Order Details Integration

The order detail page (/orders/{id}) now shows affiliate information:

  • Affiliate name
  • Commission rate
  • Commission amount
  • Status with cancellation reason

Customer SPA

Routes

Route Component Implemented
/my-account/affiliate AffiliateDashboard ✅

Features Implemented

Application Flow

  • "Join Affiliate Program" card with Apply Now button
  • Pending status notification when awaiting approval

Dashboard (Active Affiliates)

  • Total Earnings card
  • Pending Earnings card
  • Commission Rate display
  • Referral link generator with copy button
  • Recent Referrals table

Format Issues (Fixed)

  • Currency formatting now uses site's WooCommerce settings
  • IDR displays as Rp19.900 (no decimals, thousand separator)
  • Other currencies use configured decimals

Gaps & Defects

Critical (Blocking)

1. Payout System Not Functional

Location: Admin & Backend Severity: Critical Issue: The payout creation API (create_payout()) exists but:

  • No UI to initiate payouts in Admin SPA (placeholder only)
  • No calculation of payable balance (total_earnings - paid_earnings)
  • No payout history view
  • No payment processing (only store_credit implemented)

Impact: Cannot pay affiliates — program is incomplete

Required Fix:

// AffiliateAdminController.php
public static function get_affiliate_balance($affiliate_id) {
    global $wpdb;
    $table = $wpdb->prefix . 'woonoow_affiliates';
    $affiliate = $wpdb->get_row($wpdb->prepare(
        "SELECT total_earnings, paid_earnings FROM $table WHERE id = %d",
        $affiliate_id
    ));
    return [
        'total_earnings' => (float) $affiliate->total_earnings,
        'paid_earnings' => (float) $affiliate->paid_earnings,
        'payable_balance' => (float) $affiliate->total_earnings - (float) $affiliate->paid_earnings
    ];
}

2. Referral Link Hardcoded to /shop

Location: Customer SPA - AffiliateDashboard.tsx Severity: Critical Issue:

// Current (hardcoded)
const referralLink = `${window.location.origin}${window.location.pathname.replace('/my-account/affiliate', '/shop')}?ref=${profile.referral_code}`;
  • Assumes shop page exists at /shop
  • Doesn't check site's actual SPA mode or base path
  • May 404 or redirect incorrectly on different configurations

Required Fix:

// Get from WooNooW config
const basePath = (window as any).woonoowCustomer?.basePath || '';
const shopPath = basePath + '/shop'; // or wc_get_page_id('shop') permalink

High (Important)

3. No Cookie Capture on Block Checkout

Location: Backend - AffiliateTracker.php Severity: High Issue: capture_referral_link() only fires on init. Block-based checkout may:

  • Load via AJAX without full page reload
  • Use Store API without triggering WordPress init
  • Miss the ?ref= parameter entirely

Impact: Some block checkout flows may lose referral attribution

Required Fix: Referral attribution must remain reliable across all WooCommerce checkout variants and navigation patterns. The persistence mechanism (cookie, localStorage, server-side session) is secondary to ensuring the ?ref= parameter is captured and associated with the order regardless of how the customer navigates to checkout.

// AffiliateTracker.php - Ensure referral is captured before order creation
// Option 1: Check for ref in session/storage on order hooks
// Option 2: Ensure PHP session captures ref via frontend AJAX call
// Option 3: Store ref in order meta during checkout for guaranteed attribution

4. Self-Referral Block Has No Override

Location: Backend - AffiliateTracker.php:133-135 Severity: High Issue:

if ((int)$order->get_user_id() === (int)$affiliate->user_id) {
    return; // Blocks all self-referrals
}

No admin option to:

  • Allow self-referrals for testing
  • Whitelist specific affiliate-customer pairs
  • Override after verification

Impact: Cannot test with same account (must use different customer account)

5. No Per-Affiliate Commission Override

Location: Backend + Database Severity: High Issue:

  • All affiliates use global woonoow_affiliate_default_rate setting
  • No ability to set custom rate per affiliate
  • No ability to override for special cases

Impact: Limited merchant flexibility for VIP affiliates

Medium (Should Fix)

6. No Referral Filtering in Admin

Location: Admin SPA - Referrals.tsx Severity: Medium Issue: AffiliatesReferrals shows ALL referrals. No:

  • Filter by affiliate
  • Filter by date range
  • Filter by status
  • Filter by order

Impact: Hard to track specific affiliate performance

7. Affiliate Cannot See Referral Details

Location: Customer SPA - AffiliateDashboard.tsx Severity: Medium Issue: Dashboard shows order ID and commission only. No:

  • Order date
  • Product details
  • Commission status explanation
  • When payment will be released

Impact: Low trust due to lack of transparency

8. Commission Based on Subtotal Only

Location: Backend - AffiliateTracker.php:139-144 Severity: Medium Issue:

$subtotal = (float)$order->get_subtotal();
$commission_amount = ($subtotal * $commission_rate) / 100;
  • Does not account for taxes
  • Does not account for shipping
  • Does not account for discounts

Impact: Affiliates may dispute calculated amounts (requires clear documentation)

Low (Nice to Have)

9. No Admin Dashboard Metrics

Location: Admin SPA Severity: Low Issue: No summary cards showing:

  • Total affiliates count
  • Active vs pending breakdown
  • Total commission paid
  • Conversion rate

Impact: Hard to assess program health at a glance

10. No Email Template Customization

Location: Backend - Email System Severity: Low Issue:

  • Templates hardcoded in DefaultTemplates.php
  • No admin settings for customization
  • No branding options

Impact: Limited to default styling

Opportunities

Priority 1: Operational Completeness (Must-Have)

These features make the affiliate module operationally functional — without them, merchants cannot run a real affiliate program.

1. Complete Payout System

Status: Placeholder (0% implemented) Scope: Backend + Admin SPA

Payout is not a secondary detail — it is the final proof that the system works. Merchants need to be able to:

  • Calculate payable balance per affiliate (total_earnings - paid_earnings)
  • View payout history per affiliate
  • Create payouts with amount input (not auto-all)
  • Support multiple payout methods (Bank Transfer, PayPal, Store Credit)
  • Mark payouts as pending → completed
  • Send payout notification email to affiliate

API required:

  • GET /admin/affiliates/payouts - List all payouts
  • GET /admin/affiliates/{id}/balance - Get payable balance
  • POST /admin/affiliates/{id}/payout - Create payout

2. Attribution Reliability & Tracking Rules

Status: Partial (works for most cases) Scope: Backend

Silent attribution failures damage trust quickly. Need to ensure:

  • Referral link adapts to site's actual SPA structure (not hardcoded /shop)
  • Cookie capture works for AJAX/block checkout flows (not just page reload)
  • Referral codes are case-insensitive during lookup
  • Invalid/expired referral codes handled gracefully (no errors)

Technical approach:

// Dynamic referral link generation
$shop_page = get_permalink(wc_get_page_id('shop'));
$referral_link = add_query_arg('ref', $referral_code, $shop_page);

3. Commission Management & Overrides

Status: Global rate only (no per-affiliate override) Scope: Backend + Admin SPA

Merchants need granular control:

  • Set custom commission rate per affiliate (override global default)
  • Manually adjust commission amount per referral
  • Set custom holding period per affiliate
  • Mark referral as "Manual Adjustment" with audit trail
  • Commission calculation rules (subtotal vs total, include/exclude tax, etc.)

Database consideration: Add custom_commission_rate column to wp_woonoow_affiliates (nullable, uses default if null).

Priority 2: Transparency & Trust (Should-Have)

These features build trust with both merchants and affiliates through visibility and control.

4. Admin Performance Dashboard

Status: Basic list only (no metrics) Scope: Admin SPA

Merchants need to assess program health:

  • Summary cards: Total Affiliates, Active vs Pending, Total Commission (approved), Unpaid Commission
  • Conversion rate: Applications vs Approved
  • Top performing affiliates
  • Monthly earnings trend chart
  • Export to CSV/Excel

5. Customer Dashboard Transparency

Status: Basic (earnings + recent referrals) Scope: Customer SPA

Affiliates need to trust the system:

  • Referral status breakdown (pending approval vs approved vs paid)
  • "When will I get paid?" indicator (holding period countdown)
  • Referral detail view: which order, what commission, current status
  • Payout history view (coming when payout system is complete)

Example referral detail card:

Order #476 • May 30, 2026
Commission: Rp19.900
Status: Pending (3 days until approval)
Product: Design Mockup Bundle

6. Trust & Compliance Layer

Status: Basic self-referral check only Scope: Backend (core trust layer, not nice-to-have)

Affiliate systems are always exposed to abuse. Define anti-fraud rules early:

  • Self-referral block with admin exception/override
  • Suspicious order flagging (unusually high value from new customer)
  • Rate limiting on referral code generation per IP
  • Audit log for manual commission adjustments
  • Clear commission rules documentation (what's included/excluded)

Database consideration: Add fraud_score column to wp_woonoow_referrals for future ML-based scoring.

Priority 3: Scalability Features (Nice-to-Have)

These enable growth but are not blocking for initial launch.

7. Enhanced Referral Tracking

Scope: Backend

  • Track referral source (email, social, direct, paid)
  • Store click data (IP, user agent, timestamp)
  • UTM parameter capture
  • Cross-device tracking (logged-in users)

8. Referral Filtering & Search

Scope: Admin SPA

  • Filter by affiliate
  • Filter by date range
  • Filter by status (pending/approved/rejected)
  • Filter by order ID
  • Search by customer email (anonymized display)

9. Affiliate Self-Service Portal

Scope: Customer SPA

  • Update payment details (bank account, PayPal)
  • View payout history
  • Download referral reports (CSV)
  • Tax document download (1099 placeholder)

Future Roadmap (Post-MVP)

These are growth features, not near-term priorities. Merchants care about correctness first.

Multi-Tier Commissions

  • Volume-based tiers (10% for 0-10 referrals, 15% for 11-50, etc.)
  • Requires: Tier configuration UI, recalculation on new referral

Integration Ecosystem

  • WooCommerce Currency Switcher compatibility
  • Export to accounting software (Xero, QuickBooks)
  • Zapier/Make integrations for automation

Gamification

  • Achievement badges (First Referral, Top Performer)
  • Leaderboards
  • Referral contests with goals and rewards

MLM Structure

  • Multi-level marketing (not recommended for most WooCommerce setups)
  • Keep lower priority unless specifically requested

Recommendations

This Sprint (Operational Core)

Task Priority Effort Impact
Fix referral link path (dynamic) Critical Low Reliability
Implement payout balance calculation Critical Medium Completeness
Add payout creation UI Critical Medium Completeness
Add self-referral admin override High Low Trust
Add referral filtering in admin Medium Medium Usability

Next Sprint (Transparency)

Task Priority Effort Impact
Admin performance dashboard High Medium Visibility
Customer referral detail view High Medium Trust
Per-affiliate commission override High Medium Control
Commission rules configuration Medium High Flexibility

Future (Growth)

  • UTM/source tracking
  • Affiliate self-service portal
  • Integration ecosystem
  • Multi-tier commissions

File Checklist

Path Type Description
/includes/Modules/Affiliate/AffiliateModule.php PHP Module bootstrap
/includes/Modules/Affiliate/AffiliateManager.php PHP DB tables
/includes/Modules/Affiliate/AffiliateTracker.php PHP Tracking logic
/includes/Modules/Affiliate/AffiliateLifecycle.php PHP Order lifecycle
/includes/Modules/Affiliate/AffiliateSettings.php PHP Settings schema
/includes/Api/Controllers/AffiliateAdminController.php PHP Admin API
/includes/Api/Controllers/AffiliateCustomerController.php PHP Customer API
/admin-spa/src/routes/Marketing/Affiliates/index.tsx TSX Admin layout
/admin-spa/src/routes/Marketing/Affiliates/List.tsx TSX Affiliate list
/admin-spa/src/routes/Marketing/Affiliates/Referrals.tsx TSX Referral list
/admin-spa/src/routes/Marketing/Affiliates/Payouts.tsx TSX Payouts (placeholder)
/admin-spa/src/routes/Orders/Detail.tsx TSX Order affiliate info
/customer-spa/src/pages/Account/AffiliateDashboard.tsx TSX Customer dashboard
/customer-spa/src/pages/Account/index.tsx TSX Account routes
/customer-spa/src/pages/Account/components/AccountLayout.tsx TSX Menu integration

Report Version: 1.2 Last Updated: 2026-05-31 Generated by: Claude Code Review Status: Final - Reviewed and validated

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