<?php
/**
 * Default Email Templates for WooNooW
 * 
 * Complete collection of ready-to-use email templates for online stores.
 * These templates follow modern, minimal design principles and work perfectly
 * without any customization required by store owners.
 *
 * Card Syntax:
 * - [card] Default card with white background
 * - [card type="success"] Green-themed card for positive messages
 * - [card type="info"] Blue-themed card for information
 * - [card type="warning"] Orange-themed card for warnings
 * - [card type="hero"] Large header card with gradient background
 *
 * Button Syntax:
 * [button url="{placeholder}"]Button Text[/button]
 *
 * @package WooNooW
 * @subpackage Email
 */

namespace WooNooW\Email;

class DefaultTemplates {

	/**
	 * Get all default templates organized by recipient and event
	 *
	 * @return array Associative array of templates
	 */
	public static function get_all_templates() {
		$templates = [
			'customer' => [
				'order_placed' => self::customer_order_placed(),
				'order_processing' => self::customer_order_processing(),
				'order_shipped' => self::customer_order_shipped(),
				'order_completed' => self::customer_order_completed(),
				'order_cancelled' => self::customer_order_cancelled(),
				'payment_received' => self::customer_payment_received(),
				'payment_failed' => self::customer_payment_failed(),
				'new_customer' => self::customer_new_customer(),
			],
			'staff' => [
				'order_placed' => self::staff_order_placed(),
				'order_processing' => self::staff_order_processing(),
				'order_shipped' => self::staff_order_shipped(),
				'order_completed' => self::staff_order_completed(),
				'order_cancelled' => self::staff_order_cancelled(),
				'payment_received' => self::staff_payment_received(),
				'payment_failed' => self::staff_payment_failed(),
			],
		];
		
		/**
		 * Filter: woonoow_email_default_templates
		 * 
		 * Allows plugins to add or modify default email templates
		 * 
		 * @param array $templates Templates organized by recipient type and event
		 */
		return apply_filters('woonoow_email_default_templates', $templates);
	}

	/**
	 * Get default subject for a specific template
	 *
	 * @param string $recipient 'customer' or 'staff'
	 * @param string $event Event type
	 * @return string Default subject line
	 */
	public static function get_default_subject($recipient, $event) {
		$subjects = [
			'customer' => [
				'order_placed' => 'Your order #{order_number} has been received',
				'order_processing' => 'Your order #{order_number} is being processed',
				'order_shipped' => 'Your order #{order_number} is on its way',
				'order_completed' => 'Your order #{order_number} has arrived',
				'order_cancelled' => 'Your order #{order_number} has been cancelled',
				'payment_received' => 'Payment confirmed for order #{order_number}',
				'payment_failed' => 'Payment failed for order #{order_number}',
				'new_customer' => 'Welcome to {site_name}!',
			],
			'staff' => [
				'order_placed' => '[New Order] #{order_number} from {customer_name}',
				'order_processing' => '[Order Processing] #{order_number}',
				'order_shipped' => '[Order Shipped] #{order_number}',
				'order_completed' => '[Order Completed] #{order_number}',
				'order_cancelled' => '[Order Cancelled] #{order_number}',
				'payment_received' => '[Payment Received] #{order_number} - {order_total}',
				'payment_failed' => '[Payment Failed] #{order_number}',
			],
		];

		$subject = $subjects[$recipient][$event] ?? '';
		
		/**
		 * Filter: woonoow_email_default_subject
		 * 
		 * Allows plugins to modify default email subjects
		 * 
		 * @param string $subject Default subject line
		 * @param string $recipient Recipient type ('customer' or 'staff')
		 * @param string $event Event ID
		 */
		return apply_filters('woonoow_email_default_subject', $subject, $recipient, $event);
	}

	// ========================================================================
	// CUSTOMER TEMPLATES
	// ========================================================================

	/**
	 * Customer: Order Placed
	 * Sent immediately when customer places an order
	 */
	private static function customer_order_placed() {
		return '[card type="hero"]

## Thank you for your order, {customer_name}!

We\'ve received your order and will begin processing it right away.
[/card]

[card]

**Order Number:** #{order_number}
**Order Date:** {order_date}
**Order Total:** {order_total}

[/card]

[card]

{order_items_table}

[/card]

[card]

**Payment Method:** {payment_method}
**Status:** Processing

[/card]

[button url="{order_url}"]View Order Details[/button]

[card type="info"]

**What happens next?**

Once we confirm your payment, we\'ll prepare your order for shipment and send you a tracking number. This usually takes 1-2 business days.

[/card]

[card type="basic"]

Need help? Contact us: {support_email}

[/card]';
	}

	/**
	 * Customer: Order Processing
	 * Sent when order payment is confirmed and ready for shipment
	 */
	private static function customer_order_processing() {
		return '[card type="success"]

## Great news, {customer_name}!

Your order #{order_number} is confirmed and being prepared for shipment.
[/card]

[card]

**Order Number:** #{order_number}
**Order Total:** {order_total}
**Estimated Delivery:** 3-5 business days

[/card]

[card]

✓ Payment received
✓ Order is being packed
✓ You\'ll receive a shipping notification with tracking info

[/card]

[button url="{order_url}"]Track Your Order[/button]

[card type="info"]

Your order is on its way! You can track your shipment once we dispatch it.

[/card]

[card type="basic"]

Questions? We\'re here to help: {support_email}

[/card]';
	}

	/**
	 * Customer: Order Shipped
	 * Sent when order is dispatched
	 */
	private static function customer_order_shipped() {
		return '[card type="success"]

## Your order #{order_number} has shipped!

Track your package and get real-time delivery updates.
[/card]

[card]

**Tracking Number:** {tracking_number}
**Carrier:** {shipping_carrier}
**Estimated Delivery:** 2-3 business days

[/card]

[button url="{tracking_url}"]Track Your Package[/button]

[card type="info"]

Your package is on its way to you. Click the button above to see the current location and estimated delivery date.

[/card]

[card]

**Order Details:**
Order #{order_number}
{order_items_table}

[/card]

[card type="basic"]

Need assistance? Contact {support_email}

[/card]';
	}

	/**
	 * Customer: Order Completed
	 * Sent when order is delivered
	 */
	private static function customer_order_completed() {
		return '[card type="success"]

## Your order #{order_number} has arrived!

We hope you love your purchase. Your feedback helps us improve.
[/card]

[card]

**Order Number:** #{order_number}
**Delivery Date:** {completion_date}

[/card]

[button url="{review_url}"]Share Your Review[/button]

[card type="info"]

Your review is valuable to us and helps other customers make informed decisions. Plus, reviewers often get special discounts on future purchases!

[/card]

[card]

**Order Summary:**
{order_items_table}

[/card]

[card type="basic"]

Questions or issues with your order? We\'re here to help.

Contact: {support_email}

[/card]';
	}

	/**
	 * Customer: Order Cancelled
	 * Sent when order is cancelled by customer or staff
	 */
	private static function customer_order_cancelled() {
		return '[card type="warning"]

## Your order #{order_number} has been cancelled.
[/card]

[card]

**Order Number:** #{order_number}
**Cancellation Date:** {order_date}
**Order Total:** {order_total}

[/card]

[card type="info"]

If you made a payment, a refund will be processed to your original payment method within 5-7 business days.

[/card]

[card]

**Items:**
{order_items_table}

[/card]

[button url="{shop_url}"]Continue Shopping[/button]

[card type="basic"]

We\'d love to know why you cancelled. Feel free to reach out to us at {support_email} if there\'s anything we can help with.

[/card]';
	}

	/**
	 * Customer: Payment Received
	 * Sent when payment is successfully processed
	 */
	private static function customer_payment_received() {
		return '[card type="success"]

## Payment confirmed!

Thank you for your payment. Your order #{order_number} is now being processed.
[/card]

[card]

**Amount Paid:** {order_total}
**Payment Method:** {payment_method}
**Transaction ID:** {transaction_id}
**Date:** {payment_date}

[/card]

[card type="info"]

Your order is now being prepared for shipment. You\'ll receive a tracking notification within 1-2 business days.

[/card]

[button url="{order_url}"]View Your Order[/button]

[card]

Please keep this email for your records.

[/card]';
	}

	/**
	 * Customer: Payment Failed
	 * Sent when payment processing fails
	 */
	private static function customer_payment_failed() {
		return '[card type="warning"]

## Payment could not be processed

We were unable to complete the payment for order #{order_number}. Your order is still reserved, but we need you to update your payment information.
[/card]

[card]

**Order Number:** #{order_number}
**Order Total:** {order_total}
**Reason:** Payment declined

[/card]

[card]

**Common reasons:**
• Insufficient funds
• Incorrect card details
• Card expired or blocked
• Bank security check

[/card]

[button url="{payment_retry_url}"]Update Payment Method[/button]

[card type="info"]

Your order is on hold. Please update your payment information to proceed. If you continue to experience issues, contact your bank or reach out to us.

[/card]

[card type="basic"]

Questions? {support_email}

[/card]';
	}

	/**
	 * Customer: New Customer
	 * Sent when customer creates an account
	 */
	private static function customer_new_customer() {
		return '[card type="hero"]

# Welcome to {site_name}, {customer_name}!

Your account is ready. Let\'s get you started.
[/card]

[card]

**Account Benefits:**
✓ Faster checkout on your next order
✓ Order history and tracking
✓ Exclusive member offers and updates
✓ Wishlist and saved items
✓ Easy returns and exchanges

[/card]

[button url="{my_account_url}"]Access Your Account[/button]

[button url="{shop_url}"]Start Shopping[/button]

[card type="info"]

We\'re excited to have you as part of our community. Happy shopping!

[/card]

[card type="basic"]

Need help? Contact {support_email}

[/card]';
	}

	/**
	 * Customer: VIP Upgraded
	 * Sent when customer is upgraded to VIP status
	 */
	private static function customer_vip_upgraded() {
		return '[card type="success"]

## Congratulations, {customer_name}!

You\'re now a VIP member.
[/card]

[card]

**Your VIP Perks:**
✓ Exclusive early access to new products
✓ Special VIP-only discounts
✓ Priority customer support
✓ Free shipping on orders over {vip_free_shipping_threshold}
✓ Birthday month bonus gift

[/card]

[button url="{vip_dashboard_url}"]View Your VIP Dashboard[/button]

[card type="info"]

Simply shop as usual—your VIP benefits are automatically applied to all your orders. Thank you for your continued loyalty!

[/card]

[card type="basic"]

Questions? {support_email}

[/card]';
	}

	// ========================================================================
	// STAFF TEMPLATES
	// ========================================================================

	/**
	 * Staff: Order Placed
	 * Notifies staff when customer places an order
	 */
	private static function staff_order_placed() {
		return '[card type="hero"]

# New order received!

A customer has placed a new order. Please review and process.
[/card]

[card]

**Order Number:** #{order_number}
**Customer:** {customer_name}
**Order Date:** {order_date}
**Order Total:** {order_total}
**Payment Status:** {payment_status}

[/card]

[card]

**Customer Contact:**
Email: {customer_email}
Phone: {customer_phone}

[/card]

[card]

**Items Ordered:**
{order_items_table}

[/card]

[card]

**Delivery Address:**
{shipping_address}

[/card]

[button url="{order_url}"]Process This Order[/button]

[card type="info"]

If payment status is "pending", please follow up with the customer or wait for payment confirmation before processing.

[/card]';
	}

	/**
	 * Staff: Order Processing
	 * Notifies staff when order is confirmed and ready to process
	 */
	private static function staff_order_processing() {
		return '[card type="success"]

## Order confirmed and ready to process

Order #{order_number} is confirmed. Payment has been received. Begin preparation.
[/card]

[card]

**Order Number:** #{order_number}
**Customer:** {customer_name}
**Order Total:** {order_total}
**Confirmed Date:** {order_date}

[/card]

[card]

**Items to Prepare:**
{order_items_table}

[/card]

[card]

**Action Items:**
• Verify inventory and pick items
• Quality check
• Pack securely
• Generate shipping label
• Update order status when shipped

[/card]

[button url="{order_url}"]View Full Order[/button]';
	}

	/**
	 * Staff: Order Shipped
	 * Notifies staff when order is marked as shipped
	 */
	private static function staff_order_shipped() {
		return '[card type="success"]

## Order shipped

Order #{order_number} has been dispatched. Customer notified with tracking info.
[/card]

[card]

**Order Number:** #{order_number}
**Customer:** {customer_name}
**Tracking Number:** {tracking_number}
**Carrier:** {shipping_carrier}
**Shipped Date:** {order_date}

[/card]

[button url="{order_url}"]View Order[/button]

[card type="info"]

Customer has been automatically notified via email with tracking details.

[/card]';
	}

	/**
	 * Staff: Order Completed
	 * Notifies staff when order is completed/delivered
	 */
	private static function staff_order_completed() {
		return '[card type="success"]

## Order completed

Order #{order_number} has been delivered to customer. All steps completed.
[/card]

[card]

**Order Number:** #{order_number}
**Customer:** {customer_name}
**Order Total:** {order_total}
**Completed Date:** {order_date}

[/card]

[card]

**Order Timeline:**
✓ Order placed
✓ Payment received
✓ Order prepared and packed
✓ Shipped
✓ Delivered

[/card]

[button url="{order_url}"]View Order[/button]

[card type="info"]

Customer has been notified and invited to leave a review.

[/card]';
	}

	/**
	 * Staff: Order Cancelled
	 * Notifies staff when order is cancelled
	 */
	private static function staff_order_cancelled() {
		return '[card type="warning"]

## Order cancelled

Order #{order_number} has been cancelled. Please process refund if payment was received.
[/card]

[card]

**Order Number:** #{order_number}
**Customer:** {customer_name}
**Order Total:** {order_total}
**Cancelled Date:** {order_date}

[/card]

[card]

**Items (will not ship):**
{order_items_table}

[/card]

[card]

**Action Items:**
• If payment received: Process refund to original payment method
• Update inventory for cancelled items
• Check warehouse if order was already being prepared
• Confirm cancellation with customer

[/card]

[button url="{order_url}"]View Order & Process Refund[/button]

[card type="info"]

Customer has been notified of the cancellation.

[/card]';
	}

	/**
	 * Staff: Payment Received
	 * Notifies staff when payment is successfully received
	 */
	private static function staff_payment_received() {
		return '[card type="success"]

## Payment received

Payment has been successfully processed for order #{order_number}. Ready to begin order processing.
[/card]

[card]

**Order Number:** #{order_number}
**Customer:** {customer_name}
**Amount:** {order_total}
**Payment Method:** {payment_method}
**Transaction ID:** {transaction_id}
**Date:** {payment_date}

[/card]

[card]

**Next Steps:**
• Confirm the order
• Begin item preparation
• Prepare shipping label
• Update customer with tracking info

[/card]

[button url="{order_url}"]Process Order[/button]

[card type="info"]

Order is now confirmed and ready for fulfillment.

[/card]';
	}

	/**
	 * Staff: Payment Failed
	 * Notifies staff when payment processing fails
	 */
	private static function staff_payment_failed() {
		return '[card type="warning"]

## Payment failed

Payment processing failed for order #{order_number}. Order is on hold pending payment.
[/card]

[card]

**Order Number:** #{order_number}
**Customer:** {customer_name}
**Amount:** {order_total}
**Payment Method:** {payment_method}
**Failed Date:** {payment_date}

[/card]

[card]

**Action Items:**
• Customer has been notified to update payment
• Check order status after 24 hours
• If still unpaid, consider cancelling
• Contact customer if needed

[/card]

[button url="{order_url}"]View Order Details[/button]

[card type="info"]

Order is reserved but will be cancelled automatically if payment is not received within 24-48 hours (configure this in settings).

[/card]';
	}
}